CONTACT THE BOX OFFICE
During this time, please use this form to submit questions or requests.
800-582-3208 (Toll Free)
Patrons who are deaf, hard-of-hearing, deafblind or speech disabled:
Dial 711 to connect to our Box Office at 513-421-3888 via Ohio Relay services.
STANDARD SEASON HOURS
Monday: 10 a.m. – 5 p.m.
Tuesday – Saturday: 10 a.m. – 9 p.m.
Sunday: 12 p.m. – 8 p.m.
*Hours vary based on performance schedule.
Monday – Friday: 10 a.m. – 5 p.m.
The Playhouse was the first theatre in Ohio to offer regularly scheduled audio description for the visually impaired. Trained volunteers describe the visual elements of the production via a closed-circuit receiver that is approximately the size of
a deck of cards and fits in a jacket pocket or on the lap. A small earpiece fits into one ear, allowing patrons to hear dialogue, music and other sound effects. The description is timed to avoid interfering with dialogue. Before the show and during
intermission, show and actor information are shared.
This service is free and generally is offered on the third Saturday of each production in the Marx Theatre. See dates by scrolling below. A receiver, and instruction in its use, can be found at the Manuel D. and Rhoda Mayerson Foundation patron services booth in the Rosenthal Plaza. Subscriptions for the audio-described series are also available.
Each Marx Theatre production is generally signed on the third Sunday of the show's run. Funding for this program is made possible by Bartlett & Co. See dates by scrolling below. Subscriptions for the signed performance series are also available.
Where should I sit?
The interpreter stands toward the bottom of aisle 5. If you select a seat in aisle 2 or 3, you can face both the interpreter and the stage at the same time.
The volume of any performance in the Marx Theatre can be raised thanks to Telex infrared assisted listening systems. This service is free and uses the same technology used for audio description in the Marx Theatre. Receivers can be picked up in the Marx lobby prior to curtain.
We are excited to share that the Rosenthal Shelterhouse Theatre now has a Hearing Loop System! This system sends the production’s audio from an overhead microphone on stage (or from a performer’s microphone) directly into a hearing aid or cochlear implant. The system strives to provide a clearer, cleaner sound and does not require a headset, as it works with the T-Coil or Telecoil that many hearing aids come equipped with. A T-Coil is a tiny wireless receiver inside many hearing aids and is accessible via the programming button or switch on your aid. If you have never used your T-Coil, it is recommended that you consult your audiologist to confirm it has been activated and to learn how to access it. If you cannot access your T-Coil or do not have hearing aids, please ask one of our House Managers for a Loop Receiver which you can use to receive the system at the performance.
We are dedicated to providing the best service possible to our audience members. If you need further help, we would be happy to speak with your audiologist and assist in any way we can.
Cincinnati Playhouse in the Park is proud to partner with Ohio Relay – a free service for patrons who are deaf, hard of hearing, deafblind, or speech disabled to call using relay services. Dial 711 and ask to call the Playhouse’s Box Office at 513-421-3888.
How to Connect:
Bruce Cromer and Nick Rose in A Christmas Carol; Photo by Mikki Schaffner. Promotional photos by Tony Arrasmith/Arrasmith & Associates. The cast of A Christmas Carol; Photo by Mikki Schaffner.